Shipping & Return Policy for HUMAIRA

Effective Date: August 27, 2026

Thank you for shopping with HUMAIRA. We are committed to providing quality products and a smooth, reliable shopping experience.

1. Order Processing

Orders are typically processed within 1–3 business days, Monday through Friday.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

2. Shipping

We currently ship orders within the United States.

Standard Shipping

• Processing Time: 1–3 business days
• Estimated Shipping Time: 7–11 business days
• Estimated Total Delivery Time: 8–14 business days

Delivery times are estimates and may vary depending on the destination, carrier delays, weather, holidays, and other circumstances beyond our control.

Free U.S. shipping is available on orders over $25, as advertised on our website.

Please note that estimated delivery times are not guaranteed delivery dates.

3. Multiple Item Orders

If you purchase multiple products, your items may arrive in separate packages depending on product availability and fulfillment location.

You may receive separate tracking information for each shipment.

4. 30-Day Returns

We accept returns within 30 days of delivery for eligible products that are unused, unopened, and in their original packaging.

To request a return, please contact our customer support team at support@shophumaira.com and include your order number and the reason for the return.

Please do not send any product back before receiving return instructions from our support team.

5. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery.

Please provide your order number along with clear photos of the product and its packaging.

We will review the issue and, when appropriate, provide a replacement or refund.

6. Refunds

Once an approved return is received and inspected, we will notify you by email.

Approved refunds will be issued to your original payment method.

Please allow 5–7 business days for your bank or payment provider to process the refund after the refund has been issued.

Original shipping charges, if any, may be non-refundable unless the item was damaged, defective, or incorrectly shipped.

7. Non-Returnable Items

For health, hygiene, and safety reasons, opened or used personal care, skincare, cosmetic, and similar products may not be eligible for return.

8. Amazon Purchases

Purchases made through HUMAIRA's official Amazon storefront are subject to Amazon's applicable return, refund, and customer service policies.

For orders placed directly through Amazon, please contact Amazon or use your Amazon order page for assistance.

9. Contact Us

If you have any questions about your order, shipping, returns, or refunds, please contact us at:

Email: support@shophumaira.com

We are happy to help and will respond as soon as possible.

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