Shipping policy

HUMAIRA Shipping Policy

Last updated: August 27, 2026

HUMAIRA currently ships orders within the United States. We are committed to providing a clear and reliable shipping experience for our customers.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders are generally processed Monday through Friday, excluding U.S. federal holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Times

Standard Shipping:

• Processing Time: 1–3 business days
• Estimated Shipping Time: 7–11 business days
• Estimated Total Delivery Time: 8–14 business days

Delivery times are estimates and are not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier delays, weather, holidays, incorrect address information, or other circumstances beyond our reasonable control.

Free U.S. shipping is available on orders over $25, as advertised on our website.

3. Tracking

Once your order ships, tracking information will be provided by email when available.

Please allow some time for tracking information to become active after the carrier receives and scans the package.

4. Multiple Item Orders

If you purchase multiple products, your items may arrive in separate packages depending on product availability and fulfillment location.

You may receive separate tracking information for each shipment.

5. Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

6. Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order number and clear photos of the package and product.

If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location, and contact the carrier when appropriate.

You may then contact HUMAIRA for assistance.

7. Shipping Delays

HUMAIRA is not responsible for delays caused by shipping carriers, severe weather, natural disasters, holidays, incorrect address information, or other events outside our reasonable control.

8. Contact Us

For questions regarding shipping or your order, please contact:

HUMAIRA
Email: support@shophumaira.com

We are happy to help and will respond as soon as possible.